NCC is ISO 9001 Certified
We are proud to announce that NCC has achieved the ISO 9001:2008 quality management certification for our operations including: the management of professional services contracts; design, implementation and maintenance of audiovisual (AV) and technology solutions; multimedia and event production and distribution; and language and text solutions.
ISO 9001 is a quality management system standard developed by the International Organization for Standardization, a global network of national standards bodies from 165 member countries. The ISO 9001:2008 standard is utilized to certify quality management systems that focus on continuous improvement, customer satisfaction and the active involvement of both management and employees in a process-based approach.
The achievement of this certification is the culmination of more than 14 years of service, and reinforces our already-strong commitment to our customers, extending from our President and CEO Chris Marquez to every member of the NCC team. “Our ISO certification gives our customers confidence that quality control is an integral part of everything we do every time we do it,” said Marquez.
NCC tailors the service experience to meet the unique needs of each client, and in pursuit of a vision to create a better service experience for every client, we strive to constantly improve and to do so ethically, applying positive methods to achieve positive outcomes. Our certification further demonstrates NCC’s commitment to providing high quality communication technology and support services and products to our public and private sector customers, and supporting them in achieving their local and global missions.
We wholeheartedly believe in and manage to our Quality Policy, which follows:
National Capitol Contracting (NCC) is committed to providing high quality services and products to our public and private sector customers. NCC is committed to understanding and fulfilling customer requirements, continually improving our processes and meeting or exceeding their expectations for customer service.
With our focus on ensuring that our processes consistently deliver the quality that our customers have come to expect, we look forward to continued growth in our business and deepening relationships with our customers and suppliers.