Technology Services & Support

Operations, maintenance and support of AV and IT systems and software

NCC provides technical expertise and staffing support to develop, maintain and support our clients’ technology platforms, databases, and enterprise applications.

Project Highlights

Pentagon

Military Compensation and Retirement Modernization Support

In January, the Military Compensation and Retirement Modernization Commission (MCRMC) released its final report documenting the design and analysis of a compensation preference survey sponsored by the Commission. NCC conducted this preference-based survey of Active, Reserve, and retired Service members, using the TrueChoice® Preference Analytics Application.  This critical proprietary application assisted the Commission in collecting and analyzing preferences …read more
Call Center Man

National Institutes of Health (NIH) IT Helpdesk Support

The National Institutes of Health (NIH) campus is the world’s largest medical research agency, made up of 27 different Institutes and Centers, supported in its information technology needs by the NIH Center for Information Technology (CIT).  As a member of the SRA International team under a contract supporting the CIT Division of Customer Support, NCC provides …read more
conference room with blue chairs

IT Support for NIH’s ScheduALL Software

The National Institutes of Health (NIH) campus in Bethesda, Maryland is alive with activity every day as research scientists, subject matter experts, and public and private officials engage in lectures, seminars, conferences, scientific meetings and other activities that impact the health of the Nation.   As the world’s largest medical research agency, NIH utilizes the ScheduALL …read more

Services

Software Development and Management

NCC software developers and programmers develop, maintain, and provide end-user support for enterprise applications. Working closely with client technology and program staff our developers learn the client environment to most effectively test, deliver, deploy, and manage software according to the clients’ and the system requirements and needs.

Database Development and Management

Our skilled database programmers help our clients with design and implementation of functional databases. NCC tailors its approach to the customer environment, ensuing that database design and development, administration, structural support, monitoring, and reporting allows for increased client efficiency and ease of use for end users.

Helpdesk Support

We support organizations with efficient problem resolution across myriad hardware and software platforms. Our help-desk associates are responsive and knowledgeable, ensuring that our clients and their constituencies achieve their goals on a daily basis, unhindered by technology issues.