Information Management Support for the National Park Service

NCC has had a long history of providing verbatim transcription and captioning for a diverse range of customers.  We have proudly continued to offer these services to this day; however, in recent years, we have gone beyond delivering transcripts and caption files to our clients, as we now support our customers with Information Management solutions.

One shining example of this is the work we have done with the National Park Service (NPS).  We have had the privilege to provide transcription services to NPS for several years, producing transcripts of hundreds of hours of interviews for its Oral History Project.

Since 2017, we have expanded our support to NPS converting approximately 1,000 hours of analog recordings into digital formats, in order to improve accessibility for the public; performing a full preservation assessment for all media utilized in this project to evaluate storage, environmental conditions, digitization needs; writing abstracts; adding timecodes and indices to all transcripts; and producing caption files for video.   The bulk of the material comes from the National Archives for Black Women’s History and the Mary McLeod Bethune Council House Historic Site, and focuses on important issues like civil rights, equality, and other social issues.

Our work with NPS is part of the larger scope of assisting several of our federal government clients in meeting the National Archives and Records Administration (NARA) mandate to implement plans to manage all permanent records for transfer and accessioning by NARA in an electronic format by December 31, 2019.  Our Information Management support accomplishes this by providing records organization, media asset management, compliance with metadata standards, text and language services, among others.

We are proud to play a role in preserving this important audio and video footage for NPS, digitizing it into common modern day file formats, in addition to creating high-quality transcripts and captioning as we have done for nearly two decades since NCC was established in 2002.  We have been honored to continue enabling communication and collaboration for NPS, helping make its important historical materials more accessible to a larger audience.